Change Management

Organizations are confronted every day by the demand for change driven by growth, technology, competition, and stakeholder expectations.  Change management is the primary responsibility of the executive team.  This group must develop the strategies and model the behaviours that will create a culture receptive and supportive of progressive change.  If the leadership team cannot engage change on a personal level, then the organization as a whole will not be able to sustain the behaviours essential for success. 

On an emotional level, change can be very difficult to implement for individuals and organizations.  It's the difference between knowing what we should do to enjoy good health, for example, and actually doing it!  The reason change is so difficult is that we must let go of old, familiar and proven ways of doing our job and replace them with new and unfamiliar ways that present some risk.

You cannot successfully introduce structure and process change without considering the emotional reaction of the people impacted by the change:

  • How much change and what types of change will the organization tolerate before resistance appears? 
  • Why do people often resist change, even when the change is clearly necessary and the future benefits are positive? 
  • What role does "grieving" play in managing change?

Communication is the essential core of any change management strategy.  It involves establishing an open and honest two-way exchange of both information and feelings about the change.  I can help you analyze the situation, identify the potential areas of concern, then develop a leadership strategy and communication plan to move forward.

 

Fifth Wave Leadership
David Maister
Peter Drucker
Jim Collins
Emotional Intelligence
Marcus Buckingham
Malcolm Gladwell
Centre for Creative Leadership
Marshall Goldsmith

Member: Canadian Association of Management Consultants

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